Privacy Policy

Last Updated: 11/29/2025

This Privacy Notice for Astrix Health ("we", "us" or "our"), describes how and why we might access, collect, store, use and/or share ("process") your personal information when you use our services ("Services").

1. Who we are

Legal Entity: Astrix Health Inc., we provide the product Matcha Health

2. What data we collect

Information provided by you:

  • Contact Information: Name, phone number and email address
  • Resume data: This includes Professional/Employment related information
  • Job Preferences: Job preferences which you provide to the recruiter and inferences made about likelihood to match
  • Conversation Data: Messages and conversations with our AI recruiter

Information automatically collected:

When you visit or interact with our website, we automatically collect certain information about your device and browsing activity. This data helps us understand how visitors use our site, measure the effectiveness of our marketing, and improve our services. The information we collect automatically may include:

  • Device and browser information (such as IP address, browser type, operating system, device identifiers)
  • Usage data (such as pages viewed, links clicked, time spent on pages, referring/exit pages, and interaction information)

Cookies, pixels, and tracking technologies:

We use cookies, pixels, tags, scripts, and similar technologies ("cookies") to collect information about your interactions with our website. This includes analytics tools and advertising pixels (such as the Meta Pixel and TikTok Pixel) that may be implemented through Google Tag Manager.

3. How we use your data

  • Recruitment matching: We use the data provided to suggest jobs that might fit your preferences
  • Communication: To reach out to you over email, text or call to provide suggested jobs or job updates. You can opt out of text messages at any time by replying STOP.
  • Compliance: To comply with applicable laws and regulations

4. Data Sharing

Automatic Sharing with Employers:

We by default show your profile with our partner employers whom we reasonably believe align with your professional experience and interests

Opt-out:

If you prefer that your details not be shared automatically, you can change this setting by emailing hello@matcha-health.com or through the dashboard

Service Providers:

We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information

The categories of third parties we may share personal information with are as follows:

  • AI service Providers
  • Analytics
  • Cloud Services

We also work with analytics and advertising partners, including Meta and TikTok, that use pixels and similar technologies to collect information about your use of our website (such as IP address, device and browser details, and pages visited) to help us measure the effectiveness of our marketing and, where applicable, show you more relevant ads on their platforms. These partners process this information in accordance with their own privacy policies.

5. How We Use Artificial Intelligence

We use artificial intelligence (AI) to power our recruitment matching platform

  • AI-Powered Conversations: We use AI services from OpenAI and Anthropic to conduct conversational interviews with candidates to understand your job preferences and qualifications.
  • Matching Algorithm: Our AI analyzes your profile, preferences, and conversations to match you with suitable job opportunities.
  • Data Processing by AI Providers: Your conversations, profile information, and preferences are processed by OpenAI and Anthropic to provide our matching services.
  • Human Oversight: AI-generated insights and recommendations do not replace human decision-making. Employers make all final hiring decisions

IMPORTANT NOTICE:

Do not share protected health information (PHI) or sensitive personal medical information during conversations with our AI recruiter. Our platform matches employment opportunities and does not need or collect your personal health data.

6. Cookies and other tracking technologies

We use cookies and similar technologies on our website, including:

  • Essential Cookies: Required for our website and platform to function properly (for example, to keep you logged in and remember your settings).
  • Analytics Cookies: We use analytics tools such as PostHog to understand how users interact with our website and platform, diagnose issues, and improve our Services. These tools collect information such as pages visited, features used, and actions taken.
  • Advertising and Social Media Pixels: We use advertising and social media pixels (such as the Meta Pixel and TikTok Pixel) and similar technologies, which may be deployed through Google Tag Manager, to:
    • • Measure the performance of our marketing and advertising campaigns
    • • Understand which ads or campaigns led you to our website
    • • Build and measure audiences for our services on platforms like Meta and TikTok

These technologies may collect information about your device and browsing activity (including IP address, device identifiers, browser type, pages visited, and actions taken on our site) and share it with the relevant third party. Those third parties may use this information, together with other data they hold, to provide measurement services and to show you personalized ads on their platforms, in line with their own privacy policies.

Your choices:

You can control cookies through your browser settings, which may allow you to block or delete cookies. You can also adjust ad preferences directly with platforms like Meta and TikTok in your account settings. Please note that disabling certain cookies may affect the functionality of our website and Services.

7. Security Measures

We implement appropriate technical and organizational measures to protect your data from unauthorized access, theft, or alteration. However, no system is completely secure, and we cannot guarantee absolute protection.

8. Do Not Track Signals

Our website does not currently respond to "Do Not Track" signals from browsers.

We may use cookies and tracking technologies as described in Section 6 of this Privacy Policy regardless of Do Not Track settings.

9. Data Retention

  • We retain your profile and preferences while your account is active
  • After account deletion, we may retain certain information as required by law or for legitimate business purposes
  • Conversation history may be retained to improve our AI matching services
  • You can request deletion of your data at any time by contacting hello@matcha-health.com

10. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information in your dashboard
  • Deletion: Request deletion of your account and data
  • Opt-out: Control profile sharing with employers (via dashboard settings)
  • Marketing: Unsubscribe from promotional emails at any time
  • SMS Opt-out: Reply STOP to any text message to unsubscribe from SMS communications
  • Advertising preferences: You can manage how platforms like Meta and TikTok show you ads by updating your ad preferences in those services and by adjusting your browser or cookie settings.

To exercise these rights, contact us at hello@matcha-health.com

11. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or a prominent notice on our website. Your continued use after any changes signifies acceptance of the revised Policy.

Contact Us

If you have any questions or comments about this notice, you may email us at hello@matcha-health.com